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Kobo

Troubleshooting

Kobo Forma suddenly drains battery in days

The solution was to a factory restore, disconnect the wifi and detect which ebook is being the problem.

Some of the user suggestions

  • My battery started doing this many 3 times now. Every time it was a certain book. The first time was something I downloaded from the kobo store, I removed my recent batch of downloads and it was fine (still not sure which is the offending book tbh). The next two were sideloaded borrowbox books. I think its something to do with a download not being downloaded correctly/having all the correct information. The kobos system tries to keep getting the information it wants but fails and keeps doing this in a cycle causing it to drain the battery

  • I haven't bought any new books lately, but I've been reading a ton of library books. About when the battery drain started, I had returned a few books directly from the Kobo, instead of doing it on my phone in the Libby app. That's got to be the problem.

I disabled the wifi, turned off my Kobo, turned it back on, then restarted the wifi, BUT I did it in Settings, instead of with the quick toggle at the top of the Home screen (when you touch the wifi signal strength indicator). It took longer for the wifi to fully connect than it had all the times I've tried this over the last week. Then I did a Sync, which went through quickly.

It's been 8+ hours, and my Kobo is still at 89%, which is where it was when I started the process!

  • i did find out that it wasn't going to sleep or powering off if I just closed the cover anymore. It will sleep/ power off if the cover is not closed. I haven't changed any settings so I'm not sure why this started happening. I've had to power it off manually before closing the cover to make sure there is no battery drain.

  • Basically, the Forma will either go to sleep on its own or I'll put it to sleep and the battery is at some reasonable amount. Usually overnight, but once while it was sitting on the desk next to me for about an hour, the battery will drain down to nothing. It will shut all the way down and sometimes display the warning that it needs charging. Other times, I don't even get that warning.

References

Wifi is not working in the installation page

Update to the latest firmware

Avoid the installation of Kobo Desktop

It is no longer delivered in europe. You need to manually download the firmware